Il modello DISC classifica le personalità in quattro tipologie con lo scopo di poter identificare il profilo comportamentale proprio e quello dei proprio colleghi, beneficiare dei punti di forza di ogni profilo, migliorare la comprensione dei colleghi con un differente profilo ed apprezzare le differenze tra i vari profili, anticipare e minimizzare i potenziali conflitti con collegni con altri profili.

La prima distinzione è tra un comportamento Riservato ed uno più Assertivo (estroverso). La seconda distinzione è tra una maggiore attenzione ai Task piuttosto che alle Persone.

• Quadrante 1, Assertivo + Task
• Modello di comportamento Dominance – Achieves success by taking decisive actions towards their goal
• Strengths: comfortable in a leadership role, problem solver, can make tough decisions, not afraid to confront issues, sees change as a challenge, stays focused on the mission.
• Limitations (Others may see): intimidating, insensitive, brusque, impatient, intolerant, unapproachable
• Quadrante 2, Assertivo + Persone
• Modello di comportamento Influence – Achieves success by persuading others to work with them towards the goal
• Strengths: always available for others, inspiring to be around, spreads positive attitude, praises others.
• Limitations (Others may see): tasks fall through the cracks, projects don’t get finished, lack organization
• Quadrante 3, Riservato + Persone
• Modello di comportamento Steadiness - Works with others as part of a team to achieve success
• Strengths: good team player, empathetic to others’ needs, methodical, good listener, easy to get along with, appreciative of others, praises
• Limitations (Others may see): indecisive, indirect, resistant to change, sometimes worn down by others’ problems
• Quadrante 4, Riservato + Task
• Modello di comportamento Conscientious – Works within rules and procedures to ensure success
• Strengths: thorough, follows standards accurately, conscientious, diplomatic, accurate, fair (because following the rules does that).
• Limitations (Others may see): overly concerned with perfection, aloof, delay decisions, want more data, “fussy about minor issues”

Fonte: http://www.manager-tools.com/podcasts/DiSC_Basics.pdf

Approfondimenti: http://www.manager-tools.com/podcasts/BeEffectiveWithDISC.pdf